Confessions of a Macochist: More Bad Apples

Macochist: (n) A loyal mac-owner who is in constant denial over the fact that his/her Mac IS NOT the superior machine he/she says it is; Owner of a problematic Mac who after living with a faulty machine for three years, bought a newer, still faulty machine and spends much of her days without her Mac (in the shop) and/or crying because of technical issues

I have confessed to being a Masculist but today I have bigger fish to fry. Corporate fish and after my rant on technology I am feeling especially fiesty. Fiesty, you say? Yes. I am shaking like a leaf, frustrated and would like a cigarette. Or maybe just a computer that works. That would be nice (although seemingly impossible.)

I bought an IBOOK three years ago. Within three weeks of taking it home the screen went black. When I called Mac Support the lady on the end of the line admitted that the IBOOKS had logicboard issues and that I should drop it off at the Mac store for repairs. THREE WEEKS LATER, my computer came back. It worked. For a few months. And then the screen went black again. This happened FOUR TIMES. Mac admitted I had a faulty computer but that there was nothing they could do but fix it, even though it never was fixed.

"It's a lemon but unfortunately there is nothing we can do for you. Would you like a free battery?"

Mac offered me all sorts of gifts. New battery. New power chord. New program. My own Mac email address. I said No to all them because I wanted a new computer and I was promised "If it breaks once more, we'll give you a brand new machine."

Hours of crying on the phone. Hours of crying in general. I believed them. Then my computer went black again (about a month ago) and when I called Mac support I was informed that because the WEEK BEFORE Mac Support had expired, I would not be eligible for a new machine and tough luck.

Okay, so tough luck. I cried again. I kicked and screamed and wrote a letter of complaint that was never responded to. I paced. I cried again. But the worst part about it all? When my husband so wisely suggested "Don't get another Mac. Buy a PC this time" I shook my head, "No. I want a new Mac. The new Macs will be different."

Like a typical macochistic bitch, I was coming back for more. I trusted that next time would be different.

So I bought a new Mac. I charged $1400 dollars and came home with a brand spanking new MacBook and for two -whole weeks it worked. Two weeks! And then? Random shut-down here. Random shut-down there. Random shut-down over and over until it was obvious I wasn't getting on my computer. WTF!?

I was told over the phone that Mac knew this was an issue and would be happy to give me a new computer, even though, and I quote, "the new computer will probably have the same issue." Which means that Mac is selling bad apples. Yes. BAD APPLES. There is NO EXCUSE for this and it sucks to spend a shitload of money on a product that is BAD. They know it's bad and are not telling.

fortunately, customers are. Someone has even started a website in protest of the MacBook random shut-down. There are also about a thousand forums out there about these same issues.

If you are thinking about getting a Macbook, DON'T. Just because Steve Jobs is "cooler" than Bill Gates doesn't mean he's a better boyfriend, know what I mean?

In fact, Bill Gates is looking mighty fine right about now. And Steve Jobs? I've had it with you. This is the last Mac I will ever own and I NEVER want to see you again.

I may have been a Macochist in the past but I'm over it. You hear that, Imovie and Ichat and Iphoto and Ilife? Imoverit. For real this time.

GGC